We, at INMOTION DIGITAL LLP, ensure that our clients have the best experience with our services and offer a friendly policy for the return and cancellation of services. Please read the following terms carefully to have a stress-free experience:
– Refunds will be made if you secede to cancel our services within 14 days of making the payment.
– If you choose to terminate our services after the initial 5 days then you will be charged an amount equivalent to the working hours put into the project. The balance will be credited to the account from which you made payment within 15 days of cancellation.
– Cancellation of any service renewal should be done 10 days prior to the start of next billing cycle.
– If cancellations are made after the start of the billing cycle then that month will be billable, which the clients will be entitled to pay.
– If you signed up for our services, but did not make use of them then you are still entitled to pay us.
– Amount of refund will be credited in the account from which the payment was made within 15 days of service cancellation.
Several services and products are exempt from being refunded. Domain name registrations, hosting services, and other third-party services cannot be refunded.
Additional non-refundable services:
– Digital marketing campaigns
– UI/UX designs
– Digital media plans
– Branding and branding strategies
SEO REFUND POLICY
InMotion Digital will not be liable for refund or guarantee of top search ranking under the following circumstances:
– In case of effect on SEO ranking due to changes in ranking algorithm, policies or functionality of search engines.
– Link building, a part of SEO, is carried out based on the information you provide us. In case the URLs given by you are incorrect, we will not be responsible for any subsequent errors and there will be not be any refunds or money back guarantee.
– InMotion Digital will not be responsible for SEO results if the client engages with any other third party SEO services.
– Number of times and rank of a website appearing on the search list varies and thus an immediate change in the search ranking cannot be guaranteed.
– Any adverse effect on ranking due to changes in website content by the client or third party service provider hired by them.
– We make no guarantee that our SEO services will show the client’s website in top ten search rank. However, understand that we work in your best interest and put in our best effort to provide genuinely profitable results. Our aim is to make your life simpler and your business more lucrative.
To complete your refund, we require a receipt or proof of purchase.
Refunds (if applicable)
– Once your service is inspected, we will send you an email to notify you of the updates. We will also notify you of the approval or rejection of your refund.
– If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
– If you haven’t received a refund yet, first check your bank account again. Next contact your bank, it may take some time before your refund is reflected in some method of payments. There is often some processing time before a refund is posted.
– If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
SALE REFUND POLICY
Only regular priced services may be refunded, unfortunately sale services cannot be refunded.
We only replace services for different services of the same value, provided by us, if they are not as described/informed. If you need to exchange your service, send us an email at email@example.com with your current service details.
InMotion Digital reserves the right to modify any provisions of the cancellation or refund policy without any notice.